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This service enables customers to submit their suggestions and ideas on various aspects related to EHS's scope of work, including the services provided, services provision methods, the work environment, or the employees. EHS studies and evaluate these suggestions and responds to the customers.

Service Process


Conditions & Requirements

Suggestion submitted are limited to those related to the scope of work of the Emirates Health Services Corporation.

The Corporation is committed to maintaining the confidentiality of the information provided by the customer

Personal information ( Valid Emirates ID - email - Contact number )

Text of the proposal and details.


FAQ’s

Service completion duration

14 working days


Service Fees

Free


Service channels

  1. Call Center
  2. Email
  3. EHS Website
  4. Customer Happiness Centers
  5. Live Chat
  6. Social Media Channels

Target audience

All categories of customers.


Service Limitations

Suggestions shall be related to the EHS scope of work.


Service Provision Timings

  • Service centers according to their work
  • Other channels are available 24 hours a day, 7 days a week

Department name

Customer Happiness Department


Main Service

Customer Care


Service Type

Transactional


Service Classfication

  • G2G
  • G2B
  • G2C

Sector name

Finance & Support Services Sector


Service Code

400-35-001-000


Sub Service Type

Variation


Required Documents

  1. Valid Emirates ID

Service locations

  1. Service delivery centers
  2. Various service delivery sites spread across the country and available on the institution's website via the following links: Health Care Facilities
  3. Email: info@ehs.gov.ae
  4. EHS website
  5. Electronic chat is available via the website.
  6. Social media (Twitter - Facebook - Instagram - Radio and TV) around the clock
  7. Call center: 8008877.2

For assistance, get in touch through

Call: 800 8877

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