Alert:

We would like to inform you that Al-Khalibiya Health Center will be temporarily closed, starting from Sunday, November 9, 2025, until further notice, as part of our efforts to improve services and ensure the quality of their delivery. Services will be transferred to Al-Halah Health Center.

We would like to inform you that Al Salama Health Center will be temporarily closed from Friday, 10 October 2025 until Sunday, 12 October 2025. During this period, Al Khazan Health Center will be open instead, according to the following schedule: Friday: 7:30 AM – 12:00 PM, 17:00 PM – 22:00 PM Saturday & Sunday: 8:00 AM – 13:00 PM, 17:00 PM – 22:00 PM

We would like to inform you that Falaj Al Mualla Health Center – Umm Al Quwain has been transferred to the Initiatives of the UAE President, may Allah protect him, and is no longer under the facilities of Emirates Health Services.

We would like to inform you that radiology services at Al Madam Health Center will be temporarily suspended due to maintenance work and will be notified of any updates regarding the resumption of service later.

We would like to inform you that Al Quoz Center will operate in a trial opening phase from July 21 to 25, 2025 (Monday to Friday | 9:00 AM to 5:00 PM) and the official launch of the center is scheduled for 28th July 2025.

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This service provides psychiatric services for patients of all ages in outpatient clinics in selected hospitals include following specialties :

  • Adult psychiatry
  • Child and Adolescence psychiatry
  • Intellectual Disability psychiatry
  • Old Age psychiatry
  • Forensic psychiatry
  • Addiction Services

Service Process

  • 1

    Book an appointment through customer happiness center or EHS call center, ensure referral availability

  • 2

    Arrive at the center 20 minutes before the appointment and check in through the Customer Happiness Center.

  • 3

    Document the patient's vital signs and perform an initial assessment.

  • 4

    Clinical examination will be conducted by the doctor

  • 5

    Conduct necessary laboratory tests and analyses if needed and receive appropriate treatment

  • 6

    Pay fees if required.

  • 7

    Visit the pharmacy to obtain medications as needed.


Conditions & Requirements

  1. Cases are referred from emergency or primary health care centers or internal departments.

  2. Valid Health Card

  3. Medical referral to reserve an appointment in specialized outpatient clinics in hospitals


FAQ’s

Service completion duration

30 to 90 minutes


Service Fees

Fees are determined according to the case, apprpoved regulations and the procedures implemented.


Service channels

  • Call Center
  • Customer Happiness Centers

Target audience

All categories of customers.


Service Provision Timings

  • Monday to Thursday, 7:30 am to 15:30 pm
  • Friday from 7:30 am to 12:00 PM

Service Type

Social


Sub Service Type

Variation


Required Documents

  1. Valid Emirates ID

Service locations

  • Emirate of Dubai

    Al Amal Psychiatric Hospital (General adult - CAMHS children and adolescent mental health service - MHOA Mental Health of old Age - Addictions - Intellectual Disability - Forensic )

  • Emirate of Sharjah

    Kuwait Hospital- Sharjah(Adult psychiatry, Intellectual Disability psychiatry), Khorfakkan Hospital(Adult psychiatry, Child psychiatry), AlQassim Hospital for women and children(Child psychiatry).

  • Emirate of Fujairah

    Fujairah Hospital(Adult psychiatry, Child psychiatry)

  • Emirate of RAK

    Ibrahim bin Hamad Obaidullah Hospital(Adult psychiatry, Intellectual Disability psychiatry),Shaam Hospital(Adult psychiatry)


For assistance, get in touch through

Call: 800 8877

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