Issue of a Health Card

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This service enables patients to apply for a health card, which entitles the owner to receive health and treatment services at EHS health facilities.

Service Process

1
Smart Service using a valid Emirates ID card:
- Create the request either through the online service or at typing centers
- Pay the service fees.
- Issue the health card
2
Manual transactions - requiring supporting document attachments:
- Create the request through the smart service, either through the online service or at typing centers.
- Pay the service fees.
- The request is reviewed by the designated health registration officer
- If approved, a text message and email are sent to the applicant confirming the approval
- Upon receiving approval, the applicant can avail the service.
- In case of rejection and return of the application, the applicant can modify the request and resubmit it for approval"
3
People of Determination Transaction:
- Create the request through the smart service, either through the online service or at typing centers.
- The application is checked by the concerned Medical Committee.
- In case of approval, a text message will be sent to the customer with the approval.
- Pay the service associated fee.
- The customer can benefit from the service after obtaining the approval of the Medical Committee for the Disabled and completing the payment.

Conditions & Requirements

valid Emiraties ID

An electronic health card, new or renewed, is linked to the Emirates ID but has an independent validity.

Health cards are valid for 5 years for citizens and GCC nationals, and 1 year for Expat.

Only one card is issued per person.

The medical committee should approve the medical report for People of Determination category

FAQ’s

I applied for a health card, and I was informed that it was issued but no card was delivered to me?

How long is the validity of the health card?

What are the documents required to issue a health card for people with disabilities?

Service completion duration

Smart Service by using a valid ID card:

3 minutes

Manual transactions requiring supporting documents:

3 working days from the date of application submission/re-submission.

People of Determination Applications:

8 working days

Service Fees

UAE citizens: 20 AED.

GCC citizens: as follows

20 AED (GCC Resident)
50 AED (GCC Visitor) "The Card Validity is 1 year

Expatriates:

100 AED Resident (with one-year validity)
100 AED Visitors (with 3-month validity)
People of Determination: 50 AED

Other Fees:

15 AED Smart Application Fees
Bank service charge
Additional charges will apply in case submitting the application through typing center channel

Service channels

EHS Website

Target audience

all segments of society

Service Limitations

The Health Card can only be utilized at EHS facilities.

Service Provision Timings

Website: 24 hours/7 days a week

Department name

Finance & Budgeting Department

Main Service

Certificates and Medical Records

Service Type

Transactional

Service Classfication

Sector name

Finance & Support Services Sector

Service Code

400-13-001-000

Sub Service Type

Variation

User Guides

Please check the user guide (PDF) for using the system in order to apply for the service.
Download

Required Documents

The following is an explanation of the documents according to the nature of the customers:
(1) UAE Citizens, GCC Citizens, and Non UAE Citizen of other nationalities:
A valid Emirates ID
(2) The husband/wife of UAE citizen:
- A valid residence permit for the husband/wife (except for the GCC citizens).
- A valid Emirates ID for the foreign husband/ wife.
- A valid Emirates ID for the uae citizen husband wife.
- A valid passport for both the foreign husband/wife and the uae citizen husband/wife.
- Marriage contract or marriage continuity certificate that does not exceed 6 months if more than one year has passed since the marriage contract.
- Family book for the UAE national husband/wife.
(3) Children of the UAE female citizens:
- The birth certificate
- A valid Emirates ID for the son/daughter
- A valid passport for the son/daughter.
- A valid Emirates ID for the mother
- A valid passport for the mother.
- Proof of non-marriage and non-work for children over 18 years old
- Family book "Khulasat Al Qaid" (for the mother)
(4) Parents (parents) of citizens:
- A valid residence permit (father/mother) (except for citizens of the GCC)
- A valid Emirates ID (father/mother)
- Valid passport (father/mother)
- Dependency certificate or kinship certificate (father/mother)
- Valid Emirates ID (son)
- Valid passport (son)
- Birth certificate (son).
- Family book "Khulasat Al Qaid" (for the son)
(5) Newborns:
- Birth certificate.
- Father's passport.
- Mother's passport.
- The father's Emirates ID.
- The mother's Emirates ID.
- Father's residence permit.
- Mother's residence permit.
(6) People of Determination:
- Copy of valid Emirates ID card
- A copy of a valid passport
- A valid residence copy.
- A medical report issued by a government medical facility that does not exceed 3 months.

Play the video to help you apply the service

Service locations

EHS Website: https://hcr.ehs.gov.ae/OnlinePortal

For assistance, get in touch through

info@ehs.gov.ae

Provide Reference data (Government Entities)

provided to government Entities only by providing reference data for service beneficiaries

https://www.ehs.gov.ae/en/services/partnership-management-system

Related Services

Renew of a Health Card

This service enables patients to apply for the issue of a new health card instead of an expired one, which entitles its holder to receive medical services through EHS facilities.

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