Issue of a Health Card

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This service enables patients to apply for a health card, which entitles the owner to receive health and treatment services at EHS health facilities.

Service Process

Conditions & Requirements

General Terms and Conditions:

  1. The ID must be valid at the time of health card application.

  2. An electronic health card is issued, whether it is new or for renewal, and is linked to the Emirates ID card, bearing in mind that the validity of the health card is not linked to the validity of the Emirates ID card.

  3. The user can renew the health card within a month before its expiry.

  4. An individual user can submit 10 transactions during the year, either for himself or any family members, by Login to the service via UAE PASS

  5. Health Cards for citizens and GCC citizens are valid for five years, while cards of non-citizens are valid for one year.

  6. Only one card is issued per person.

  7. The validity of the Health Card may not match the remaining validity of the ID card, however the ID card must be valid when applying for the Health Card.

FAQ’s

Service completion duration

Smart Service by using a valid ID card:

  1. 3 minutes
Manual transactions requiring supporting documents:
  1. 3 working days from the date of application submission/re-submission.

Service Fees

UAE citizens: 20 AED.

GCC citizens: as follows

  • 20 AED (GCC Resident)
  • 50 AED (GCC Visitor) "The Card Validity is 1 year

Other Fees:

  • 15 AED Smart Application Fees
  • Bank service charge
  • Additional charges will apply in case submitting the application through typing center channel

Service channels

  1. EHS Website
  2. Typing Centers

Target audience

Service is available for UAE Citizens, GCC Citizens, Expats, and UAE Visitors

Service Limitations

Health Card use is limited to EHS health facilities

Service Provision Timings

  • Website: 24 hours/7 days a week

Department name

Finance & Budgeting Department

Main Service

Health Cards

Service Type

Transactional

Service Classfication

  • G2B
  • G2C

Sector name

Finance & Support Services Sector

Service Code

400-13-001-000

Sub Service Type

Variation

User Guides

  • Please check the user guide (PDF) for using the system in order to apply for the service.
  • Download

Required Documents

  1. The following is an explanation of the documents according to the nature of the customers:

  2. (1) UAE Citizens, GCC Citizens, and Non UAE Citizen of other nationalities:

    A valid Emirates ID

  3. (2) The husband/wife of UAE citizen:

    • A valid residence permit for the husband/wife (except for the GCC citizens).
    • A valid Emirates ID for the foreign husband/ wife.
    • A valid Emirates ID for the uae citizen husband wife.
    • A valid passport for both the foreign husband/wife and the uae citizen husband/wife.
    • Marriage contract or marriage continuity certificate that does not exceed 6 months if more than one year has passed since the marriage contract.
    • Family book for the UAE national husband/wife.
  4. (3) Children of the UAE female citizens:

    • The birth certificate
    • A valid Emirates ID for the son/daughter
    • A valid passport for the son/daughter.
    • A valid Emirates ID for the mother
    • A valid passport for the mother.
    • Proof of non-marriage and non-work for children over 18 years old
    • Family book "Khulasat Al Qaid" (for the mother)
  5. (4) Parents (parents) of citizens:

    • A valid residence permit (father/mother) (except for citizens of the GCC)
    • A valid Emirates ID (father/mother)
    • Valid passport (father/mother)
    • Dependency certificate or kinship certificate (father/mother)
    • Valid Emirates ID (son)
    • Valid passport (son)
    • Birth certificate (son).
    • Family book "Khulasat Al Qaid" (for the son)
  6. (5) Newborns:

    • Birth certificate.
    • Father's passport.
    • Mother's passport.
    • The father's Emirates ID.
    • The mother's Emirates ID.
    • Father's residence permit.
    • Mother's residence permit.
Play the video to help you apply the service

Play the video to help you apply the service

Service locations

  1. EHS Website: https://hcr.ehs.gov.ae/OnlinePortal

For assistance, get in touch through

info@ehs.gov.ae

Provide Reference data (Government Entities)

provided to government Entities only by providing reference data for service beneficiaries

https://www.ehs.gov.ae/en/services/partnership-management-system

Related Services

Renew of a Health Card

This service enables patients to apply for the issue of a new health card instead of an expired one, which entitles its holder to receive medical services through EHS facilities.

Start Service

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